Absolutely. We employ robust security measures to ensure the confidentiality and safety of your data.

You can invite friends using your unique referral link available in your wallet dashboard. For every new member who joins and saves, you earn 5% of their first deposit and additional wallet credits.

The wallet connects seamlessly with the Education Guardianship Program by allowing parents to set up student expense accounts. These accounts support tuition savings, education insurance, and student loans for children.

The Tip Scale is the central payment processing feature of the TAIM Wallet. It facilitates deposits and withdrawals, converting local currencies into TIP (our digital currency) for use within the wallet and the website.

TIP currency is used to pay for services, participate in programs, and invest within the system. It can also be shared among users or withdrawn to local currencies via the Tip Scale.

Only TIP stored in the wallet can be withdrawn. TIP directly deposited via the Tip Scale is limited to internal transactions for website services and cannot be withdrawn.

To change your security PIN:

1. Log in to your wallet dashboard.
2. Go to the settings section and select “Change PIN.”
3. Enter the OTP sent to your email or phone for verification.
4. Set a new PIN and confirm the changes.

Yes, the wallet allows you to engage in various programs, including savings, loans, investments, support funds, and insurance points. Each program is designed to cater to specific financial needs.

Unlike traditional banks, TAIM AFRICA focuses on empowering the creative industry and its associates. Our wallet operates under the association model, providing unique financial services tailored to creatives and their supporters.

You can access your wallet account by visiting our website, logging in to your user dashboard, open your Tip Scale, and clicking on the “Your Wallet” button.

If you forget your wallet PIN, you can reset it by clicking “Forgot PIN” on the login page. A link will be sent to your registered email for PIN reset, and an OTP will be sent to your phone for verification.

Support Funds are general loans provided to wallet members.

• Personal Support Funds are available to all members for personal needs.
• Business Support Funds are for filmmakers and creatives under the Film Practitioner Membership.

Students under this program have expense accounts connected to the wallet, enabling them to:

• Save for tuition.
• Apply for student loans.
• Access education insurance services.

The wallet employs advanced encryption, secure servers, OTP verification, and PIN protection to ensure user data and transactions are safe.

For any inquiries or support, you can reach us via:

• Email: info@taimafricaarts.org
• WhatsApp: +256772046720
• Phone: +256414660670

TIP is the digital currency exclusive to the TAIM Wallet's Tip Scale. It's used for specific transactions within the web-system.

TIP can be added to the Tip Scale through Credit Card Top-up, transferring funds from your wallet, or, in select countries, via mobile money means.

Yes, the exchange rate is 1 USD = 1.2 TIP.

The TAIM Wallet is a digital financial tool designed to support creatives and their friends through innovative saving, investment, and financial empowerment programs. It allows members to save, invest, access loans, and benefit from profit-sharing, all while contributing to the growth of the creative industry.

The TIP Scale is the primary payment and transaction system on our platform. It manages deposits, withdrawals, and transfers using our digital currency, TIP. Each TIP equals $0.8, and it serves as a secure way to transact for all services offered on the platform.

The TIP Scale is used to convert real money into TIP for transactions within the platform. TIP from the wallet can be withdrawn via the TIP Scale to mobile money or a bank account. The wallet acts as a manager for your finances, while the TIP Scale handles all external and internal payment processes.

Only members of TAIM AFRICA's savings program are eligible to apply for a wallet. Membership is open to creatives and their friends who are committed to saving and participating in the financial empowerment programs.

To apply, visit our website and navigate to the wallet section. Click on Go to Wallet, create an account, and fill out the KYC (Know Your Customer) form. Once your application is reviewed and approved, your wallet will be activated.

Members save a minimum of $5 monthly in their wallets. 30% of the money saved goes toward supporting the creative industry, while the remaining 70% is used for profit-generating programs like loans, investments, and business support.

By saving with the TAIM Wallet, members enjoy:

• Profit-sharing every three months.
• Access to low-interest loans for personal and creative projects.
• Support funds for emergencies and life events.
• Participation in community-driven development initiatives.

No, withdrawals must first go through the TIP Scale. Funds from the wallet are transferred to the TIP Scale, where they can then be converted and sent to a bank or mobile money account.

Thirty percent of all money saved by wallet holders is allocated to supporting the creative industry. This includes funding projects, organizing events, and empowering creatives to scale their work globally.

Profits are generated from investments made with members’ savings. These are calculated quarterly, and members receive their share based on their contribution. Notifications about profit-sharing dates are sent via email and system alerts.

Yes, your money is secure. The TAIM Wallet uses robust encryption and secure servers to protect user data and funds. Additionally, all financial activities comply with our association’s constitutional guidelines and operational standards.

Profits are generated through investments, loans, and other financial activities. These are pooled, calculated quarterly, and distributed among wallet holders based on their contribution to the savings program.

Yes, the program is open to anyone passionate about supporting or collaborating with the creative industry. This includes friends, partners, and associates of creatives.

No penalties are imposed, but consistent saving ensures eligibility for loans, profit-sharing, and other benefits. Members are encouraged to save regularly to maximize their returns.

To apply for a loan, members must:

1. Maintain an active savings account for at least three months.
2. Submit a loan request via the wallet dashboard.
3. Await approval based on savings history and wallet activity.

Support Funds provide financial assistance for emergencies, personal needs, or life events like weddings, funerals, or medical issues. Members can apply directly through the wallet, and funds are disbursed based on availability.

Investment Points allow members to invest their savings in high-yield opportunities curated by TAIM AFRICA. These points accumulate based on savings contributions and are used to generate additional returns for members.

Insurance or credit points are part of the wallet’s risk management feature. They provide members with access to credit lines, student loans, or other financial safety nets designed to protect against unforeseen challenges.

The exchange rate is fixed at $1 = 1.25 TIP. This applies to both deposits and withdrawals, ensuring uniformity across the platform.