Privacy Policy

In this Privacy Policy;

taimafricaarts.org may be referred to as “TAIM AFRICA,” “we,” “our,” or “us.”

We call a user of the TAIM AFRICA Platform a “User,” or collectively, the “Users.”

“You” and “your” refer to an individual User of the TAIM AFRICA Platform. 

1. Introduction

This Privacy Policy explains how TAIM AFRICA ARTS LTD, a company incorporated in the Republic of Uganda, collects, uses, stores, and shares your personal information. It applies to your use of all services under the TAIM AFRICA Platform, including websites, apps, streaming, subscriptions, memberships, loans, games, crowdfunding, contests, wallets, and investments.

By using any TAIM AFRICA service, you consent to the collection, processing, and use of your information as described here and in our Terms of Use.

2. Contacting Us

If you have questions about this policy, contact:
Email: support@taimafricaarts.org
We may need to verify your identity before we respond.

3. User Consent

By signing up, submitting content, applying for loans, joining programs like SAVI Circle, participating in games, or funding projects, you agree to this Privacy Policy and consent to the processing of your information in Uganda. Clicking "I Agree" or accessing services also indicates your acceptance.

4. Information We Collect

a) Self-Provided Information

This includes:

• Name, date of birth, gender

• Email, phone, address

• Payment details (handled via third-party processors)

• Uploaded content, bios, ratings, reviews

• Profile verification data (e.g., ID copies for loan applicants or Film Practitioner tier)

b) Automatically Collected Data

We collect metadata and usage info such as:

• Login times, device types, IP address

• Clicks, viewed videos, wallet balances

• Geolocation (if permitted), device tokens

• TIP (TAIM Integrated Points) and wallet transactions

c) Information from Partners

If you link your account to a third-party (e.g., payment provider, telecom bonus program), we may receive personal data from them based on your consent.

5. How We Use Your Information

We use your personal data to:

• Create and manage your account

• Facilitate your subscriptions or memberships

• Enable use of digital wallet and TIP system

• Process payments and purchases

• Provide customer support

• Enroll you in programs like Monologue Vault, Voice Game, or Film Practitioner tier

• Evaluate eligibility for loans or rewards

• Comply with legal obligations

• Improve and personalize services

6. Sharing Your Information

We do not sell your information.
However, we may share it:

• With trusted Third-Party Providers (e.g., payment processors, SMS services, fraud prevention tools)

• With partners in joint services (e.g., co-sponsored projects or competitions)

• When required by law or court order

• As part of a company merger, acquisition, or asset transfer

• With your explicit consent (e.g., when you opt into promotion listings)

7. Wallet & TIP Privacy

• Wallet balances and transactions are private but stored securely in our system.

• When you participate in promotions or fundraisers, other users may see TIP movement totals for transparency.

• TIP is internal and does not reflect real-money balances unless explicitly exchanged.

8. Retention of Information

We retain your information:

• As long as your account is active or your wallet holds TIP

• As long as required to fulfill legal and regulatory obligations (e.g., financial records for taxes)

• For historical recordkeeping or data integrity, unless deletion is requested and approved

9. Children’s Privacy

• You must be 16 years or older to use our platform independently.
• If you are under 18, parental supervision and consent are required.
• Certain games or competitions may be restricted to adults only.

10. Security Measures

We use technical and administrative measures to secure your data. These include:

• Encrypted storage of passwords

• Secure payment gateways

• Role-based access controls for staff

• Regular system audits and updates

Still, no system is 100% secure. By using our platform, you understand that you do so at your own risk.

11. Your Rights

You may:

• View or edit your profile information

• Request access or export of your data

• Request deletion of your account

• Withdraw consent for marketing emails

• Request rectification or correction of errors

Send requests to: support@taimafricaarts.org

12. Third-Party Services

When using services provided through third-party integrations (e.g., payment platforms, SMS tools, game partners), those services may also collect and process your information according to their own privacy policies. We are not responsible for external data handling once you leave our platform.

13. Updates to This Policy

We may update this policy to reflect changes in law, technology, or business operations.
We will notify you by email or platform notification when major changes occur.
Continued use of TAIM AFRICA services after updates means you agree to the revised policy.

TAIM AFRICA is committed to protecting your privacy and using your data responsibly to improve and power creative, financial, and digital experiences across Africa and beyond.