FAQs

How can we help?

Welcome to the TAIM AFRICA Help Center – your go-to resource for information, guidance, and assistance. Whether you have questions about memberships, accessing features, or need technical support, our comprehensive Help Center is designed to provide answers to common queries and ensure a seamless experience within our community. Explore our articles, FAQs, and guides to navigate your filmmaking journey with ease.

Welcome to the TAIM AFRICA Help Center – your go-to resource for information, guidance, and assistance. Whether you have questions about memberships, accessing features, or need technical support, our comprehensive Help Center is designed to provide answers to common queries and ensure a seamless experience within our community. Explore our articles, FAQs, and guides to navigate your filmmaking journey with ease. If you can't find the answers you're looking for, feel free to reach out to our dedicated support team. We're here to help you every step of the way.

Frequently Asked Questions

Navigate to the "Filmmaker's Circle" page, select your membership type, and follow the registration steps.

Filmmakers' Circle members enjoy advanced networking, access to support funds, a digital wallet, premium job listings, exclusive events, and enhanced community features.

Filmmakers can apply for support funds by logging into their account, visiting the Support Funds section on their account digital wallets, and following the application process outlined there.

Eligibility criteria vary. Generally, applicants must be active Filmmakers' Circle members and meet specific requirements outlined in the application process.

Filmmakers' Circle members can post jobs by navigating to the Jobs section. Job seekers can explore available opportunities and apply directly through the website.

Our platform welcomes a diverse range of films, including documentaries, shorts, features, and more. To submit a film, navigate to the Film Distribution page for guidelines.

Filmmakers' Circle members can access their digital wallet through the user dashboard. From there, you can manage funds, make transactions, and track your financial activities.

While some events may be open to the public, Filmmakers' Circle members enjoy exclusive access to certain events and film festivals. Joining the community enhances your participation opportunities.

To create and post an event, log in to your account, navigate to the Events section, and follow the step-by-step guide for event creation.

Some events may be open to the public, but Filmmakers' Circle members enjoy exclusive access to certain events. Check event details for specific participation requirements.

To RSVP for an event, go to the event page, and click on the RSVP option. Follow the prompts to confirm your attendance - or but a ticket.

As an event host, navigate to your event page, select "Manage Tickets," and follow the prompts to create and set up ticket options for your attendees.

Yes, you can create free ticket options for your event. Simply select the "Free" option when setting up your ticket types.

TAIM AFRICA may charge a nominal fee for using the ticketing service. Any fees will be clearly outlined during the ticket creation process.

Purchased tickets can be accessed through your account or email address. Navigate to the Tickets section or your email updates to view and download your event tickets.

Refund and transfer policies vary by event. Check the event details or contact the event host for specific information on ticket refunds and transfers.

Transferability depends on the event host's settings. Some tickets may be transferable, while others may have restrictions. Check the event details for transfer options.

Filmmakers' Circle members can post jobs by visiting the Jobs section, clicking on "Post a Job," and completing the job posting form.

Job listings are visible to the public, but Filmmakers' Circle members enjoy priority access to premium job opportunities.

To apply for a job, navigate to the job listing, and follow the application instructions provided by the employer, or confirm the application invitation in case sent to you by the employer.

To create and host a film festival, log in to your account, go to the Festivals section, and follow the festival creation process.

No, only Filmmakers' Circle members may enjoy additional submission opportunities, so consider joining for enhanced participation.

To create a personal career profile, log in to your account, go to the Profiles section, and follow the profile creation process.

Yes, businesses and companies can create profiles. Visit the Business Profiles section in your personal account dashboard, click "Create Business Page", and complete the profile creation steps.

Profiles showcase your work, experience, and skills to the TAIM AFRICA community, increasing your visibility to potential collaborators, employers, and industry professionals.

The Filmmakers' Circle is an exclusive membership program for film practitioners, providing access to specialized tools and features on the TAIM AFRICA website.

To join the Filmmakers' Circle, navigate to the Membership page, choose your subscription package, and follow the registration process.

Filmmakers' Circle members enjoy exclusive benefits such as access to the TAIM Wallet, participation in film festivals, job posting privileges, and more.

Yes, you can upgrade or downgrade your Filmmakers' Circle membership at any time. Visit the Membership page for options.

Filmmakers' Circle subscriptions have different packages with varying fees. Refer to the Membership page for detailed information on subscription costs.

Filmmakers' Circle members can access additional features on the TAIM Wallet, including the ability to apply for support funds.

The Filmmakers' Circle is primarily designed for film practitioners, but there are options for supporters of the film industry. Check the Membership page for details.

TAIM AFRICA facilitates film distribution through its innovative Film Cabins, allowing users to add and watch films.

TAIM AFRICA charges a 5% service fee - which is calculated based on the total watching cost of the film, determined by the TIP per Second mode and the length of the movie. This fee is deducted immediately upon adding a film to your account's Cabin.

The service fee is deducted immediately upon adding a film to your account's Cabin.

The TIP per Second charge is based on the total number of seconds in the film and is applied when you watch the film in your account's Cabin.

Yes, you can view the detailed breakdown of charges in your account's transaction history.

No, TAIM AFRICA does not take any additional charge from the TIP per Second amount; it all goes to the owners of the film.

Yes, you can watch a film without adding it to your account's Cabin if another user, who has the film in their Cabin, adds you to their Cabin for group watching. However, to individually watch a film, you need to add it to your account's Cabin.

New films are added regularly, and you can explore the latest additions in the "New Releases" section.

New films are added regularly, and you can explore the latest additions in the "New Releases" section.

Yes, you can invite other users to join your watch Cabin for virtual group watching of films.

Filmmakers receive the entire amount collected from the TIP per Second charge for users watching their films.

Yes, Filmmakers' Circle members can create and manage multiple events on the TAIM AFRICA website.

Event approval times may vary, but our administrators strive to review and approve events promptly. You will be notified once your event is approved or if additional information is required.

Yes, you have the option to sell tickets for your event on the website. During the event creation or editing process, you can choose to enable ticket sales and set the ticket prices.

TAIM AFRICA charges a service fee of 1% per ticket purchased on the website. This fee is deducted from the ticket price, and 99% of the ticket amount goes to the event owner.

Event owners can withdraw funds from ticket sales 24 hours after the event date. This waiting period helps prevent potential fraudulent activities.

No, only subscribing members of the Filmmakers' Circle can create events on the TAIM AFRICA website. The Filmmakers' Circle subscription provides access to exclusive features, including event creation with advanced options.

The withdrawal process is facilitated through the TIP Scale. To withdraw funds, go to your TAIM AFRICA wallet on the website, select the withdrawal option, and follow the instructions. Funds will be transferred to the linked bank account within 10 minutes to 24 hours.

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